Real businesses. Real operational change.
Residential Painting Business
$750K → $2.3M -9% → 23% 26 Months
Annual revenue Net profit Turnaround
The business was losing money, staff turnover was high and there was very little team culture or buy-in.
Jobs weren’t being completed properly, touch-ups were being left behind and unhappy clients were becoming a regular problem.
Where it started
We rebuilt expectations around quality, job completion and accountability, and created clearer systems for how work moved through the business.
We introduced regular meetings and goal setting, built career paths for painters, and added staff incentives and perks that gave good people a reason to stay and grow with the company.
We also worked on communication and leadership so the team knew what was expected of them and had the support to deliver it.
What changed
The result
Over 2 years, revenue grew from $750K to $2.3M and the business went from losing money to 23% net profit after owner compensation.
The team grew from 8 to 24, with 90% staff retention three years later. Quality and job completion improved, and the business built a 4.9 Google rating with 300+ reviews.
Net profit after owner compensation.
Renovation Business
$2.1M →$2.7 Debt free -15% → 25%
Annual Revenue In 11 months Net Profit
Projects were taking three to four times longer than they should. Estimates could take months to get out, trades didn’t have clear scopes, jobs had loose ends and outstanding invoices weren’t being collected.
After five years of accumulating debt, the business owed an amount equal to roughly 10% of its annual revenue.
Where it started
We brought in a platform to make estimating and project management faster and more consistent, strengthened contracts and created clear scopes and accountability for trades.
Projects were planned and scheduled before work began so clients, staff and trades knew what was happening and what was expected of them.
We also made a difficult staffing change, brought in someone better suited to the business, and introduced regular meetings, goal setting and clearer accountability.
What changed
Estimate turnaround went from months to the same week, project timelines came down significantly and outstanding AR went to $0.
The business maintained approximately $2.1M in annual revenue while eliminating five years of accumulated debt in 19 months and reaching 25% net profit.
The result
I’ve spent years running businesses like yours.
I didn’t come into operations from the outside. I learned it by running businesses, managing teams, dealing with clients, watching the numbers and being responsible when things didn’t go as planned.
I’ve worked in painting, renovation and home services, from smaller growing businesses to multi-million-dollar operations. I know how quickly things can get complicated when the business grows faster than the way it runs.
Why Opsie?
I kept seeing the same problems show up in otherwise good businesses.
The work was good. The clients were there. The business was growing. But too much still depended on the owner, communication started breaking down and the systems that worked when the business was smaller couldn’t keep up.
Opsie is the kind of operational support I saw those businesses actually needing.
What you can expect from me
Practical advice. Straight answers. Systems that make sense for your business. And someone who’ll actually get into the business with you, not just hand you a plan.
Think Opsie might be
what your business needs?
Tell me what’s happening.
We’ll figure out if I’m the right fit.
I don’t believe the answer is more process. It’s the right process.
I’ve seen businesses make things more complicated in the name of getting organized. More forms, more steps and more things for people to keep track of.
That’s not what I’m here to do.
If a system doesn’t make the work clearer, easier or more consistent, it probably doesn’t belong there.